Volvo Cars Brisbane North, part of a national dealership group, was facing mounting delays in its wash bay.
Every vehicle is washed after servicing or before delivery, but an unreliable pressure cleaner and lack of support left staff reverting to sponge-and-bucket washing.
The impact of this was stressed detailers, frustrated service teams and a serious bottleneck that was slowing the entire operation.
The transformation was immediate and significant: