Brisbane City Automotive Halves Vehicle Wash Time with SPITWATER Custom System

Brisbane City Automotive is a major dealership located in Bowen Hills, representing multiple vehicle brands under one roof. As part of their customer service experience, every vehicle is washed before delivery and after every service.

The Problem

However, the high volume of vehicle traffic created a bottleneck in the wash bay, causing frustrating delays, stretched staff and longer turnaround times.  

The detailing team struggled to keep up, with average wash times pushing out workflows and causing stress across the operation.  They needed a faster, more streamlined solution that could increase throughput without compromising quality.

The Results

The transformation was immediate and significant:

• Average wash time per vehicle reduced from 10 minutes to 5
• No more bottlenecks. The wash bay capacity effectively doubled
• Stress reduced for detailers, improving team morale and efficiency
• Streamlined service and delivery processes, with improved vehicle turnover
  
  

Clean Cars, Faster Turnaround

SPITWATER’s tailored solutions are built to meet the demands of busy service departments. 
Whether you’re washing ten or a hundred cars a day, we help you move faster, clean better and deliver a seamless customer experience—every time.